Springfield Healthcare

Caring for a care business.

Springfield Healthcare offers specialist care services in luxury surroundings at their eight care homes across Yorkshire. Having been in the care business for over 50 years, Springfield Healthcare are committed to giving each and every one of their residents both dignity and independence. Wish have developed an excellent partnership with Springfield Healthcare over the last six years supporting them both online and off to ensure they grow their brand, attract the best people to work with them, and optimise their bed occupancy.

Results

1950

Leads in 12 months

48%

Increase in page views & engagement following the new website launch

30%

Increase in PPC conversions YoY

Taking over a portfolio of care websites

After inheriting a portfolio of legacy Springfield websites, with individual websites per home and homecare service, we made a series of conversion optimisations to improve their overall performance. Our creative team then created the new Springfield Homecare and Care Villages websites, which we launched in 2019 to great appreciation from the client team. Following a re-brand and continued growth, with a further two homes opening, the Wish team got to work on a further new website that brought everything into one. In addition to looking great and being conversion-focused, our technical team managed all SEO rankings with a careful re-launch and redirections from the old websites.

Generating leads with paid campaigns

Whilst driving resident occupancy leads into each home through Google and social paid marketing, Wish also support Springfield’s carer and nursing recruitment programme, utilising online and offline geographic targeting around each home. Our campaigns in recruitment won us a European Paid Social marketing award with The Drum.

Wish are good, it’s that simple. They work hard, do more than they need to, think as well as act, are consistent and above all they’re great to work with and represent good value. They are super supportive of us and nice people – and we all want to work with nice people, right?

S.R.
Head of Marketing, Springfield Healthcare
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